{"id":16109,"date":"2024-02-26T15:30:01","date_gmt":"2024-02-26T13:30:01","guid":{"rendered":"https:\/\/mareksj17.sg-host.com\/?page_id=16109"},"modified":"2024-03-13T16:58:59","modified_gmt":"2024-03-13T14:58:59","slug":"precu-atgriesanas-un-naudas-atmaksas-noteikumi","status":"publish","type":"page","link":"https:\/\/medapp.lv\/en\/precu-atgriesanas-un-naudas-atmaksas-noteikumi\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16109\" class=\"elementor elementor-16109\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b7244c6 e-flex e-con-boxed e-con e-parent\" data-id=\"b7244c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b94c9a0 elementor-widget elementor-widget-heading\" data-id=\"b94c9a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SIA Medapp Product return and refund rules<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c1bea67 e-flex e-con-boxed e-con e-parent\" data-id=\"c1bea67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-beeb0e7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"beeb0e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Introduction<\/li><\/ol><ul><li>Ltd. Medapp is committed to customer satisfaction. This return and refund policy sets out the terms by which you can return and receive a refund for purchases made on our website medapp.lv and in our physical stores.<\/li><\/ul><ol start=\"2\"><li>Product compliance with return policy<\/li><\/ol><ul><li>Term: Customers can return products within 14 days of purchase.<\/li><li>Condition of the goods: The goods are returned unused, in the original packaging, with unremoved labels and documentation.<\/li><li>Product Exceptions: Customers cannot return customized or personalized products, or products marked as non-returnable at the time of purchase.<\/li><\/ul><ol start=\"3\"><li>Procedure for returning goods<\/li><\/ol><ul><li>Requesting a Return: To initiate a return, contact us by email <a href=\"mailto:info@medapp.lv\">info@medapp.lv<\/a> or by calling +371 27888303. Please state your order number and reason for return.<\/li><li>Return Shipping: Customer is responsible for return shipping costs, except when the Product is returned due to a defect or incorrect shipment.<\/li><li>Return Inspection: Upon receipt, the Item is inspected to ensure it complies with our returns policy.<\/li><\/ul><ol start=\"4\"><li>Refund<\/li><\/ol><ul><li>Refund Processing: Refunds will be made within 14 days of receipt of the returned item, if applicable.<\/li><li>Refund Method: The refund amount will be credited to the original payment method.<\/li><li>Partial Refunds: A partial refund may be received in cases where an item is returned used or damaged (unless it is a manufacturing defect).<\/li><\/ul><ol start=\"5\"><li>Exchange of goods<\/li><\/ol><ul><li>Exchange options: Customers can also choose to exchange the product instead of the refund option. Exchange options are subject to availability of the desired product.<\/li><li>Exchange Process: The exchange process is subject to return conditions. Once the return has been approved, the new item will be shipped.<\/li><li>Damaged goods or goods with a defect<\/li><li>Damage Reporting: If you have received a damaged or defective item, please report it to us within 7 days of delivery for a full refund or exchange.<\/li><li>Evidence of damage: Please provide photo evidence of the defect or damage when contacting us.<\/li><\/ul><ol start=\"6\"><li>Order cancellation<\/li><\/ol><ul><li>Cancellation before shipping: Orders canceled before shipping will be fully refunded.<\/li><li>Cancellation after shipping: If an order is canceled after it has been shipped, the return policy will apply and shipping costs will be borne by the customer.<\/li><li>Restrictions<\/li><li>Non-refundable services: Services provided by SIA Medapp, such as delivery or installation, are non-refundable once completed.<\/li><li>Legal Compliance: This policy complies with Latvian consumer protection laws and regulations.<\/li><\/ul><ol start=\"7\"><li>contact information<\/li><\/ol><ul><li>If you have any questions or concerns about these Returns and Refunds Policy, please contact us:<\/li><li>E-mail: <a href=\"mailto:info@medapp.lv\">info@medapp.lv<\/a><\/li><li>Phone: (+371) 27888303<\/li><li>Address: Duntes iela 7, Riga, LV-1013<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SIA Medapp Return and Refund Policy Introduction SIA Medapp is committed to customer satisfaction. In these product returns and<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16109","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/pages\/16109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/comments?post=16109"}],"version-history":[{"count":10,"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/pages\/16109\/revisions"}],"predecessor-version":[{"id":19130,"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/pages\/16109\/revisions\/19130"}],"wp:attachment":[{"href":"https:\/\/medapp.lv\/en\/wp-json\/wp\/v2\/media?parent=16109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}