Terms of use of SIA Medapp website (www.medapp.lv)

  1. DEFINITIONS

1.1 Seller: SIA Medapp, a company operating in accordance with the laws of the Republic of Latvia, registration number LV4020203451999, with office Duntes iela 7, Riga, LV-1013.

1.2. Buyer: any natural or legal person who purchases goods and services from medapp.lv, aged 18 and over.

1.3. Online store: an online platform managed by SIA Medapp and available at www.medapp.lv.

1.4. Purchase-sale agreement: an agreement between the Buyer and SIA Medapp for the sale of goods in accordance with these Terms.

1.5: Place of receiving goods: the place indicated for receiving goods purchased in the medapp.lv online store.

  1. GENERAL RULES

2.1 Legal document: these Terms are a binding legal document between the Buyer and SIA Medapp and determine the mutual rights, obligations and responsibilities of the Parties in connection with transactions on the website medapp.lv.

2.2. Acceptance of the Terms: by purchasing goods on medapp.lv, the Buyer agrees to these Terms.

2.3. Territorial scope: trade is carried out from Latvia.

2.4. Amendments: SIA Medapp may make amendments to these Terms and they shall become effective upon their publication on the website.

2.5. Product: the term "Product" includes both products and services offered on medapp.lv.

  1. CONCLUSION OF THE PURCHASE-SALE AGREEMENT

3.1. Registration: In order to make a purchase, the buyer must register on medapp.lv, providing the necessary information.

3.1.1. If the Buyer does not register, then the Buyer indicates the necessary contact information at the time of delivery of the shipment.

3.2. Placing an order: The buyer places orders by filling out the electronic order form on the website.

3.3. Conclusion of the contract: each order, once confirmed by SIA Medapp, constitutes a separate purchase-sale contract.

3.4. Confirmation of the order: the contract is concluded when the Buyer places an order, agrees to these Terms, chooses a payment method and the Seller confirms the order.

3.5. Failure to confirm: SIA Medapp may reject an order for various reasons, including unavailability of products or non-compliance with these Terms.

  1. BUYER'S RIGHTS AND OBLIGATIONS

4.1. Rights: The buyer has the right to purchase goods in accordance with these Terms, to return the goods within 14 days, as well as other rights in accordance with the legislation in force in the Republic of Latvia.

4.2. Responsibilities: The buyer is responsible for paying for and accepting the ordered goods, inspecting the goods after their delivery, updating personal data, as well as complying with these Terms and legislation of the Republic of Latvia.

  1. SELLER'S RIGHTS AND OBLIGATIONS

5.1. Rights: SIA Medapp can restrict access to the Internet store, amend the Terms and change the product offer.

5.2. Responsibilities: SIA Medapp undertakes to protect the privacy of Buyers, provide the ordered products and refund payments for unfulfilled orders.

  1. PRODUCT PRICES AND PAYMENT

6.1. Prices: prices are in Euro currency, including VAT, and are subject to change.

6.2. Price changes: Online store prices may differ from in-store prices.

6.3. Fixed price at the time of order: The price of the product is determined at the time of submitting the order.

6.4. Additional costs: Delivery and other service fees are not included in the Product price.

6.5. Payment methods: The buyer makes prepayment using the methods indicated on the website.

  1. SUPPLY OF GOODS

7.1. Shipping options are specified at checkout based on the Buyer's address.

7.2. Delivery Charges: Delivery service is provided at an additional cost and the delivery charge is indicated at the time of order completion.

7.3. Shipping Address: Buyer must provide exact shipping address.

7.4. Delivery process: The Seller is responsible for the delivery of the ordered Product to the Buyer through an authorized representative.

7.5. Delivery dates: The buyer will be informed of the delivery date and time. If the Seller cannot deliver the Product on time, it will notify the Buyer to reschedule the delivery.

7.6. Acceptance of Goods: After delivery, the Buyer must inspect the Goods and confirm their receipt. Any inconsistencies must be reported to SIA Medapp immediately.

  1. RECEIPT AND STORAGE OF GOODS

8.1. Possibilities of receiving the goods: if the delivery service is not selected, the Buyer can receive the goods at the specified collection point.

8.2. Storage Fee: If the Buyer does not arrive to receive the goods within the specified time, a storage fee may apply.

8.3. Obligations for receiving the Product: The Buyer or an authorized person must present appropriate identification and order data at the time of receiving the Product.

  1. PRODUCT QUALITY AND WARRANTY

9.1 Product description: Each Product is accompanied by a detailed description and specifications.

9.2. Warranty period: Unless otherwise stated, the Product is normally guaranteed for 1 year against manufacturing defects.

9.3. Warranty service: in the case of a warranty, the Buyer must contact SIA Medapp to receive instructions on the procedure for handling the warranty claim.

  1. RIGHT OF WITHDRAWAL AND RETURN OF GOODS

10.1. Right to cancel: The buyer has the right to cancel the purchase-sale contract and return the product within 14 days after receiving it in accordance with the procedure established by the legislation of the Republic of Latvia.

10.2. Return Process: Detailed instructions will be provided for returning goods, including the address to which the goods must be returned and the method of refund.

  1. CANCELLATION, REFUND AND EXCHANGE OF CRYPTOCURRENCY PAYED ORDERS

11.1. Transactions made in cryptocurrency: Special rules apply to orders paid for in cryptocurrency, especially regarding cancellations and refunds.

11.2. Refund Procedure: Orders paid with cryptocurrency will be refunded back to the Buyer's bank account, not in cryptocurrency.

12. DISCOUNTS AND PROMOTIONS

12.1. Special offers: SIA Medapp can offer discounts and promotions, which will be announced on medapp.lv.

12.2. Promotional Terms: Each promotion may have specific terms that will be clearly announced during the promotion.

  1. LIABILITY OF THE PARTIES

13.1. Buyer's responsibility: The buyer is responsible for providing accurate information and for the consequences that may arise in the event of data inaccuracies.

13.2. Seller's responsibility: SIA Medapp is responsible for compliance with these regulations, the quality and delivery of goods, except in cases of force majeure or the Buyer's fault.

  1. PROVISION OF INFORMATION

14.1 Communication: SIA Medapp will contact the Buyer, primarily via e-mail, to provide order confirmation, delivery information and other relevant information.

14.2. Buyer's responsibilities: The buyer's responsibility is to provide a valid e-mail address, phone number, name, surname and delivery address, as well as to inform SIA Medapp of any changes in their contact information.

  1. FINAL TERMS

15.1 Applicable legislation: these Terms and Conditions are governed by the legislation of the Republic of Latvia.

15.2. Dispute Resolution: Any dispute arising out of these Terms shall be resolved by negotiation between the Parties first. If the dispute is not resolved through negotiations, it is resolved in the competent courts of the Republic of Latvia.

CONTACT INFORMATION AND DETAILS

Company name: SIA Medapp

Legal address: Meža prospekts 28A, Riga, Latvia, LV-1014

Phone: (+371) 27888303

E-mail: info@medapp.lv

Registration No.: LV40203451999