SIA Medapp privacy policy

  1. DATA MANAGEMENT

1.1 This policy applies to activities on the Medapp Ltd. website and social network platforms. SIA Medapp with registration number 40203451999 is responsible for managing your personal data.

contact information

Address: Duntes iela 7, Riga, LV-1013

Phone: (+371)27888303

E-mail: info@medapp.lv

SIA Medapp specializes in retail and wholesale of various medical products throughout Latvia and the Baltic States, cooperating with reputable manufacturers of medical products.

  1. COLLECTION OF PERSONAL DATA

2.1. Communication Data: We collect data that you provide during communications, such as emails or social media posts. These include your contact details, the content of your correspondence and, where applicable, your social media profile information.

2.2. Transaction Data: We collect necessary information, such as your name, contact information and payment data, in order to provide services.

  1. PURPOSES AND LEGALITY OF DATA PROCESSING

3.1. SIA Medapp processes personal data only for specific, legal purposes. Our processing operations comply with the requirements of the General Data Protection Regulation and Latvian legislation.

3.2. Communication and request processing: We process your data to respond to your requests based on our legitimate interests.

3.3. Provision of services: when purchasing a Product from SIA Medapp, data processing is necessary to fulfill the contract between you and SIA Medapp.

  1. DATA STORAGE AND TRANSMISSION

4.1. We retain personal data until the purpose of processing is achieved, usually 1 year after data collection, unless otherwise required by law. After this period, the data is securely deleted. We do not transfer data outside the European Economic Area.

4.2. We may share data with third-party technical service providers on a contractual basis, as well as with authorities if necessary to comply with legal obligations.

  1. USE OF COOKIES

5.1. Cookies (cookies) are small files that are stored on your device to improve the functionality of the website. They are stored for 8 months from your last visit and can be managed through your browser settings.

  1. MEDAPP SIA USE OF COOKIES

6.1. We use functionality cookies to remember user preferences, such as language settings. The use of these cookies is based on our legitimate interests.

  1. YOUR RIGHTS AS A DATA SUBJECT

7.1. Right to information: request confirmation of data processing, access to your data or more information about our data processing practices.

7.2. Right to rectification: the right to correct any data we hold about you that is inaccurate.

Right to erasure: request the erasure of your data in certain circumstances.

7.3. Restrictions on data processing: to limit how we use your data in certain circumstances.

7.4. The right to data portability: to obtain your data in a readable format or transfer it to another institution.

7.5. Right to object: Object to data processing based on our legitimate interests.

7.6. Exercising these rights is generally free. However, unreasonable or excessive requests may be charged based on administrative costs.

7.7. Identity verification: We may require proof of identity to fulfill data subject requests.

Response time: We aim to respond within one month, for complex requests this may be extended to three months.

Complaints can be submitted to a supervisory authority: if you have concerns about our data processing policy, you can contact the Data State Inspectorate (e-mail: pasts@dvi.gov.lv, address: Elijas iela 17, Riga, LV-1050).